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Monthly Archives August 31, 2021

Empowered Agent Enablement Now Possible with AI-Based Quick Resolution Contact Centers

Harvey Frederick
August 31, 2021
Technology
When you’re evaluating your contact center, you undoubtedly look at the average time spent on a call and first-call resolution metrics (FCR). High FCR rates, coupled with low talk time, are key goals for contac...

Top Energy Saving Smart Devices for Your Home In 2021

Harvey Frederick
August 26, 2021
Technology
Are you looking for ways to reduce the load of your electricity bills? Different types of smart and automated home accessories are bliss for us. Among many other promises that these smart devices make, saving e...

Benefits of Email Validation Software for Small Businesses

Harvey Frederick
August 19, 2021
Technology
Email validation software has become a necessity for many businesses and individuals. It is used to ensure that email addresses are valid, but sometimes it can cause great problems when we don't know how to mak...

How business leaders can leverage the power of digital PR services

Harvey Frederick
August 19, 2021
Social Media
Before the advent of digital PR services, traditional PR methods were in vogue. PR experts or businesses themselves liaised with journalists, media houses, radio stations, and TV channels to get the news about ...

How to Keep Your Target Audience Engaged

Harvey Frederick
August 10, 2021
Technology
In a competitive market, keeping your audience engaged is crucial to gain connections that make loyal followers and consumers. When you know who your target is and what’s important to them, you can make sure th...

Signs Which Indicate You Need New EHS Software

Harvey Frederick
August 3, 2021
Software
Innovative digital solutions for businesses have been emerging for the last few decades. Safety professionals will often leverage EHS software to ensure the health and safety of your employees. Getting EHS sof...
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2023

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    • Creating a conversational customer experience system
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2022

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2021

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2020

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2019

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2018

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2017

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