Author Harvey Frederick

For over a decade now, Bitcoin has brought tremendous transformation in the financial world. It has revolutionized how we virtually buy and sell products. It has no intrinsic value, yet based on how one is will...

When you’re evaluating your contact center, you undoubtedly look at the average time spent on a call and first-call resolution metrics (FCR). High FCR rates, coupled with low talk time, are key goals for contac...

Are you looking for ways to reduce the load of your electricity bills? Different types of smart and automated home accessories are bliss for us. Among many other promises that these smart devices make, saving e...

Email validation software has become a necessity for many businesses and individuals. It is used to ensure that email addresses are valid, but sometimes it can cause great problems when we don't know how to mak...

In a competitive market, keeping your audience engaged is crucial to gain connections that make loyal followers and consumers. When you know who your target is and what’s important to them, you can make sure th...

The main thing to understand about diffractive optical elements (DFoi) is that they work on the principle of dispersion where light waves are used to modify an object's energy, which in turn changes its shape a...

Wondering where to start looking for your next IT job? Here are some of the top paying roles to help you reach for the stars. IT is the way of the future. Roles in the Information Technology sector are as plen...

Digital payments are the most popular way to go cashless these days. Although, digital payments are mostly preferred during real-time payments. The chatbot payments are used to automate the payments. These paym...